Privacy Policy

Last Updated: 21-09-2024

At XT Classes, we prioritize the privacy and security of our users, whether they access our platform via our website or mobile app. This Privacy Policy outlines how we collect, use, and protect your information when you visit and use our website (xtclasses.in) and mobile application. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to improve our services, including:

• Personal Information: Collected when you sign up, make purchases, or use our services. This includes your name, email address, contact number, payment information, and other details you provide.
• Device Information: When accessing XT Classes through our mobile app, we collect information such as device type, operating system, unique device identifiers, and mobile network information.
• Non-Personal Information: We collect non-identifiable data such as IP address, browser type, app usage data, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Provide, manage, and maintain your account
• Deliver educational content and personalized course recommendations
• Track and monitor your academic progress
• Process transactions and send purchase confirmations
• Send you important notifications, including updates, offers, and promotional content
• Analyze user behavior to improve website and app functionality
• Provide customer and technical support

3. Mobile App Permissions

When you use the XT Classes mobile app, we may request access to certain device features to improve your experience:

• Camera and Photos: To enable features like profile picture uploads, submitting assignments, or accessing course-related multimedia.
• Notifications: To send you important updates and reminders about your courses, progress, and upcoming sessions.
• Storage: To store downloaded content, assignments, or multimedia for offline use.

You can control these permissions in your device settings at any time.

4. Cookies and Tracking Technologies

Both our website and mobile app use cookies and similar tracking technologies to enhance your experience. These technologies allow us to gather data about user preferences, site/app usage, and help in delivering personalized content.

You can manage or disable cookies through your browser settings or adjust app permissions in your mobile device settings.

5. How We Share Your Information

XT Classes does not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We share information with trusted third-party service providers who help us operate our website and app, ensuring they uphold confidentiality standards.
• Legal Compliance: If required by law, we may disclose your information in response to legal requests or comply with government regulations.
• Business Transfers: In case of a merger or acquisition, your information may be transferred as part of the transaction.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. Our mobile app and website use encryption and other industry-standard security practices. However, no internet or mobile transmission is entirely secure, so we cannot guarantee complete security.

7. Third-Party Links

Our platform may contain links to third-party websites or services. These external platforms have their own privacy policies, and XT Classes is not responsible for their content or practices. We encourage users to review the privacy policies of any third-party websites or apps they interact with.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and update your information at any time via the website or mobile app
• Request the deletion of your account and personal data
• Opt out of receiving marketing emails or push notifications
• Adjust cookie preferences or app permissions in your browser or device settings

To exercise these rights, please contact us via the email provided below.

9. Children’s Privacy

XT Classes is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian believes their child has provided us with personal data, they should contact us to ensure the information is removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of our website and mobile app. Any updates will be posted on this page, and we encourage you to review the policy regularly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:

Email: [support@xtclasses.in]